FAQs
Have questions? You’re not alone! On this page, you’ll find answers to the most commonly asked questions about my services at Image Matters — from what to expect during a colour or body shape analysis, to how to prepare for a wardrobe or personal shopping session. If you don’t see your question answered here, feel free to get in touch via the contact form — I’m always happy to help.
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What is an image consultant?
An image consultant helps individuals and professionals enhance their appearance, communication, and behaviour to achieve personal or career goals. This includes wardrobe styling, personal shopping, grooming advice, and confidence building.
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How do I know if I need an image consultant?
If you’re feeling stuck with your style, preparing for a career change, wanting to make a stronger first impression, or simply want to feel more confident in your appearance, an image consultant can guide you.
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What services do you offer?
I offer, colour analysis, body shape analysis, wardrobe planning/organising, and personal shopping. Customized packages are available based on your needs.
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What is a colour analysis?
Colour analysis identifies the colours that best complement your skin tone, hair, and eye colour, helping you choose clothing and makeup that enhance your natural beauty.
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How is working with an image consultant different from hiring a personal shopper?
A personal shopper mainly focuses on finding outfits you like. An image consultant creates a long-term strategy, helping you build a cohesive, flattering wardrobe that aligns with your goals, lifestyle, and personal brand.
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Will you make me change my entire wardrobe?
No! I believe in working with what you have first. We’ll identify key pieces that work for you and suggest updates or additions to elevate your style gradually.
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What if I have a limited budget for new clothes?
No problem! Great style isn’t about how much you spend — it’s about choosing the right pieces. I specialize in helping clients build stylish wardrobes at every budget level.
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How long does a typical consultation take?
Consultations vary depending on the service. A full colour analysis takes 2-3 hours, a body shape analysis takes 1-2 hours. Please see details under wardrobe management and personal shopping for timings.
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Do you offer virtual consultations?
No, I believe that it is not possible to see true skin tones online to ensure accurate colour analysis and also real proportional body shaping. In person is when you achieve the best results.
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Is this only for women?
Not at all! I work with people of all genders and all ages who want to elevate their image and feel more confident.
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What makes your approach different?
I combine style expertise with a deep understanding of personal branding and confidence-building. My goal isn’t just to make you look good — it’s to feel you feel good on the inside aswell
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How do I get started?
It’s simple — contact me through the Contact page. We’ll talk about your goals and how I can help you reach them
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How much does it cost?
The cost of each service is detailed under the heading of each service, but always feel free to contact for clarification.
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Do you offer a mobile service?
Yes I do. For people that would prefer or cannot travel to my studio, I am happy to travel to you. Some travel expenses may be involved and will be discussed prior to booking.
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What is your cancellation policy?
The required deposit is non-refundable if less than 24 hours is given of any cancellation or postponement.